Terms of service
Terms of Service
Last updated: 25 April 2026
Welcome to TitanovaAI. These Terms of Service (“Terms”) govern your access to and use of the TitanovaAI website, products, content, and related services. By accessing this website or purchasing from TitanovaAI, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About TitanovaAI
TitanovaAI provides digital products, educational resources, downloadable files, templates, prompt packs, guides, and related content designed to help users make practical use of artificial intelligence tools.
All products are delivered digitally unless clearly stated otherwise.
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction, or that you have permission from a parent or guardian where required.
3. Orders and Payments
All prices are displayed in the applicable currency at checkout unless otherwise stated.
By placing an order, you agree that:
- all information provided is accurate and complete
- you are authorised to use the selected payment method
- payment must be successfully received before access is granted
We reserve the right to refuse, cancel, or limit any order where fraud, misuse, pricing error, or suspicious activity is reasonably suspected.
4. Digital Product Delivery
TitanovaAI products are delivered electronically via download link, email, customer account access, or another digital method after successful payment.
Delivery times are usually immediate, but may vary depending on payment processing, internet connection, platform delays, or technical issues.
If you do not receive access, please contact us at info@titanovaai.com.au and we will assist you promptly.
5. Refunds and Consumer Rights
Due to the nature of digital products, purchases are generally non-refundable once access has been granted.
However, nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under applicable consumer protection laws, including the Australian Consumer Law.
Where required by law, we will provide an appropriate remedy.
Please refer to our Refund Policy for additional information.
6. Licence and Permitted Use
Unless otherwise stated, when you purchase a product from TitanovaAI you are granted a limited, non-exclusive, non-transferable, revocable licence for personal or internal business use only.
You may not, without prior written permission:
- resell, sublicense, or redistribute any product
- share download files with others
- reproduce products for commercial resale
- claim our content as your own
- copy substantial portions of our materials into competing products
- use our branding, logos, or designs without permission
All intellectual property rights remain the property of TitanovaAI.
7. Educational Purpose and No Guarantees
Our products are intended to provide tools, ideas, workflows, and educational guidance.
We do not guarantee specific business, financial, academic, employment, productivity, or personal outcomes from using our products. Results depend on many factors including effort, skill, consistency, and individual circumstances.
You remain responsible for how you use any information provided.
8. Acceptable Use
You agree not to use this website or our products:
- for unlawful purposes
- to infringe intellectual property rights
- to transmit harmful code or malicious material
- to interfere with website security or operation
- to impersonate another person
- in any way that may damage TitanovaAI or other users
We may suspend access where misuse is reasonably suspected.
9. Website Availability
We aim to keep our website available and functioning smoothly, but we do not guarantee uninterrupted access or that the website will always be error-free, secure, or available at all times.
We may modify, suspend, or discontinue parts of the website at any time.
10. Third-Party Services
Our website may use or link to third-party platforms and services including Shopify, payment providers, analytics tools, email services, or external websites.
We are not responsible for the independent policies, actions, or availability of third-party services.
11. Limitation of Liability
To the maximum extent permitted by law, TitanovaAI is not liable for any indirect, incidental, special, or consequential loss, including loss of profits, revenue, opportunity, data, or goodwill arising from use of our website or products.
Where liability cannot be excluded by law, our liability is limited to the minimum amount permitted by law.
12. Indemnity
You agree to indemnify and hold harmless TitanovaAI from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, breach of these Terms, or violation of any law or third-party rights.
13. Changes to These Terms
We may update these Terms from time to time. Updated Terms become effective once published on this website. Continued use of the website after changes are published constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of South Australia, Australia, unless otherwise required by applicable law.
15. Contact Us
If you have any questions regarding these Terms, please contact:
TitanovaAI
Email: info@titanovaai.com.au